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Services

Technical Services

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Unlock the Full Potential of Our Solutions

Our Technical Services team is here to provide you with the essential technical and operational knowledge to achieve outstanding performance and get the most out of our solutions.

Ion Interactive Experience

Engage and Convert with Innovative Interactive Content

Our goal is to develop an engaging and interactive experience that can efficiently gather valuable data and increase the demand for your marketing endeavors with innovative content.

With the expertise of our team, you will receive a stunning Ion-based template interactive experience that includes:

  • Content formats available to be selected, including content-driven and logic-based
  • Interactive experience based on a predefined template from an existing gallery
  • Quality assurance processes to secure best practices within Ion have been met
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Custom Interactive Services

Deliver Exceptional Interactive Experiences with Ease

Our goal is to provide comprehensive support for the maintenance, launch, and delivery of outstanding interactive experiences using Ion. No matter the size or complexity of your project, we have you covered.

Here’s what you can expect:

  • Tailor-made interactive experiences with advanced functionality such as highly-complex logic, unique features, and sophisticated design.
  • Branded theme for Ion to scale the creation of your interactive experiences.
  • Set up a built-in integration between Ion and your Marketing technology stack.
  • Iterative versions of existing interactive content experiences.
  • Ad-hoc maintenance for design-related matters of your interactive experiences.
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Stage Content Hub

Optimize Your Content Marketing Performance with a Personalized WordPress Hub

Our goal is to create a WordPress content hub ready to perform that is tailor-made for your brand and designed to enhance your content marketing performance. 

This project includes:

  • Branded Elementor-based theme customization for WordPress.
  • WordPress content hub creation, from design to deployment.
  • Library of Elementor-based interactive components to enhance your content hub.
  • Guided tutorial for domain pointing/DNS configuration.
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Custom Web Services

Elevate Your Online Presence with Customized WordPress Experiences

Our goal is to help you deliver remarkable WordPress experiences using Stage while taking care of your web infrastructure. Whether it’s a small-scale project or a large-scale endeavor, we have the expertise to support you.

Here’s what you can expect:

  • Robust WordPress-based content hub creation and/or optimization
  • Technical setup and configuration of the WordPress environment
  • One-time migration of your WordPress-based hosting to Stage servers
  • Stage administration for technical issues prevention and resolution
  • WordPress fine-tuning and performance optimization projects
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Premium Support

Receive Expert Assistance for Critical Technical Issues

Our goal is to provide expert care and guidance for resolving technical challenges related to Rock Content’s products. With our Premium Support plan, you can rely on specialized and multidisciplinary experts available on multiple communication channels for prompt issue resolution.

Here’s what you can expect:

  • Specialized Support: The most experienced agents assist, ensuring they're in touch with your needs.
  • Differentiated SLAs: Faster responses and elevated priority with Engineering, potentially accelerating the resolution of your case (within business hours BRT).
  • Support Mentoring by Video Call: Schedule a 60-minute video call with a specialist for tips on using the platform and technical support (during business hours BRT). Available once per quarter, exceptional cases excluded.
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Ready to get started?

Is your organization looking for a complete marketing solution? With Rock Content’s products and services, your team can turn your most ambitious content goals into reality. Let’s chat.

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